by admin | Oct 17, 2019 | blog
WHAT IS CLOUD COMPUTING? Cloud Computing is accessing data remotely over the Internet. It can provide services over the network (public or private). Cloud computing refers to Internet based Computing i.e., Configuring, Manipulating and Accessing the applications...
by admin | Oct 9, 2019 | blog
IoT – E Glossary Terms Introduction IoT is now part of our all lives. You know about it thus you are here. You are looking for smart homes, smart cities, IIoT, cutting edge computing etc. We’ve consolidated these IoT devices list, IoT protocols list, & Internet...
by admin | Oct 4, 2019 | blog
ITIL Change Management Overview IT landscape needs a change over time. As technology is being transformed frequently old technologies need to be replaced and existing solutions require upgrades to address the demanding regulations. Finally, IT needs to roll out new...
by admin | Sep 26, 2019 | blog
Incident Management KPI (Key Performance Indicators) Measurement is important across all stages of ITIL life cycle. Each process has metrics that should be monitored & reported to effectively evaluate the overall performance. Continuous Service Improvement...
by admin | Sep 19, 2019 | blog
The Incident Management Process – ITIL Framework How does Incident Management work? Incident Management is responsible for managing the life cycle of an incident, starting from Incident Definition, creation till closure. Incident Management process is structured to...
