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ITIL Change Management Process and Overview

ITIL Change Management Process and Overview

ITIL Change Management Overview IT landscape needs a change over time. As technology is being transformed frequently old technologies need to be replaced and existing solutions require upgrades to address the demanding regulations. Finally, IT needs to roll out new...
Practicing Incident Management In IT

Practicing Incident Management In IT

Incident Management KPI (Key Performance Indicators) Measurement is important across all stages of ITIL life cycle. Each process has metrics that should be monitored & reported to effectively evaluate the overall performance. Continuous Service Improvement...
The Incident Management Process – ITIL Framework

The Incident Management Process – ITIL Framework

The Incident Management Process – ITIL Framework How does Incident Management work? Incident Management is responsible for managing the life cycle of an incident, starting from Incident Definition, creation till closure. Incident Management process is structured to...
IoT Devices List – D

IoT Devices List – D

IoT Devices List – D Glossary Terms Introduction IoT has taken over world and in all our lives. You are here means you already know about it. Whether you are looking for smart homes, IIoT, smart cities, cutting edge computing. We’ve compiled this IoT devices list, IoT...
SAP SOLUTION MANAGER – SAP SOLMAN ITIL Support

SAP SOLUTION MANAGER – SAP SOLMAN ITIL Support

SAP SOLUTION MANAGER – ITIL Support SAP SOLMAN ITIL SAP Solutions Manager has been certified from Pink VERIFY to comply with all of the 15 ITIL processes that are currently available for certification. And also the German company SERVIEW has given their award called...
SAP Application Management Services (AMS)

SAP Application Management Services (AMS)

SAP Application Management Services (AMS) Every organization should have continuous optimization of business processes for continuous changing business environment. It is very essential that the company’s internal (multi-departmental) and client-oriented IT...