Application Management Services

Introduction

With growing complexity in information technology and ever evolving technologies and solutions, the demand for stabilized support is a crucial aspect. Enterprises face immense challenge in delivering such services effectively. Achieving a breakthrough in service performance with the increasing service-level demands and IT budget restraints is critical.

Application Management Services (AMS)

With growing complexity in information technology and ever evolving technologies and solutions, the demand for stabilized support is a crucial aspect. Enterprises face immense challenge in delivering such services effectively. Achieving a breakthrough in service performance with the increasing service-level demands and IT budget restraints is critical. Poorly tuned or outdated applications results in significant performance cost. Further it diminishes productivity, divert resources, and dilute the efficiency and effectiveness of an organization.

Services

Our experts at your service for  Application management services

With the increasing industry competition and implementation costs, Application Management Services (AMS) plays an important role for SAP success. It is important to take the steps to optimize SAP investments, deliver value, reduce Total Cost of Ownership (TCO) and improve end user satisfaction. This concept is further enhanced by Shared Service Centre (SSC) concept where UKB IT Solution’s AI ticketing based SAP Application Management Service (AMS), you can reduce the cost of managing your SAP system landscape and free up resources for improved flexibility and performance.

Our Application Management Services brings you a flexible, custom-tailored service from the SAP global service catalog, supporting multi-site, multi-lingual and global operations across various time zones. Our Managed Services delivery approach based on the ITIL framework coupled with ASAP methodology, incorporates synergy between business processes (with our domain experts), technology (diversified multi-faceted talent) and infrastructure components (such as network, operating systems, database and middleware) leveraging expertise from our Various Centre of Excellence to deliver services which is beyond keeping the lights on and channelling across process improvements and innovations.

UKB IT Solutions SAP Application Management Services include:

Comprehensive Assessment Framework. This is to measure current SAP AMS of an organization based not just on best practices but also assessing future requirements

We use proprietary tools, templates, accelerators to leverage SAP best practices in areas of Functional/Technical/Basis production support

Flexible approach: Shared Resource pools, SLA based, Dedicated resources, on-demand & Supply Hosting and AI based Help Desk ticketing services

100% ITIL, ITSM compliant deliveries

Flexible global delivery: Right shoring (on-site/off-site/off-shore/near-shore)couple with flexible engagement models(Managed Capacity, Managed Services) and Right Talent Robust support and transition methodology

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