Service Desk

Service Desk plays a critical role for Business IT, it ensures reliability, availability and continuity of IT services rather than just logging and resolving end-user issues. UKB IT Solutions multilevel service desk provides IT Infrastructure Library (ITIL)-based best practices. We offer state-of the-art support and services that focus on eliminating the distance between people and locations, problems and solutions, and most importantly, information and you. We are specifically taking care of Service desk functions like Installation, Password reset, Call Management, Spares Request, and Complaints Handling etc.